Cancellation & Refund Policy for Abby Cleaners
Updated Document
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1. Cancellation Policy
- Cancellations must be made at least 24 hours before the scheduled service
- Same day cancellations may incur a fee
2. Rescheduling
Clients may reschedule services without penalty if done at least 24 hours in advance.
3. Refund Policy
Refunds may be issued in the following cases:
- Service not delivered as agreed
- Cancellation made within acceptable time
Refunds are not applicable if:
- Service has already been completed
- Cancellation is made late without valid reason.
4. Partial Refunds
In cases where service is partially completed, a partial refund may be considered.
5. Processing Time
Refunds (if approved) will be processed within 3–7 business days.
6. Contact
For cancellations or refund requests:
Abby Cleaners
Phone: +255 621 112 009
Email: services@abbycleaners.com